Automation and developers
REST API
Read conversations, customers and hand-offs from your own code, and send messages in.
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01What it does
A documented API with a key per workspace
A documented REST API with an API key per workspace: list conversations, read a transcript, look up a customer, send a message into a conversation, and manage what your mate knows.
02How to switch it on
Create an API key in your Console.
Call the API with the key from your own code.
Rotate the key any time; every call is logged in your audit trail.
03What it needs
An API key you create in your Console.
API_KEY
04Questions
Meet your mate on your own site first
Type your address on the home page and talk to the assistant AI Assistant builds from your own pages, then switch on the channels your customers use.